How can we help you?
Where can I find my referral code?
Log in to your Ploom account and select ‘Refer a Friend’ in your account dashboard, and you'll see a Referral Code that you can share with your friends.
Every time you refer a friend* to try Ploom X Advanced, you'll earn 150 Ploom Club points that you can use to exchange for exclusive benefits and rewards.
*Your friend must be 18 or over, a smoker or vaper and a new customer to Ploom.
Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only. For more information, please visit our Terms of Use page.
Are you over 18 and a smoker or vaper?
To enter our website and discover more about Ploom, please confirm that you are over 18 and a smoker or vaper.
GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.