If you've locked Ploom X Advanced with a password and you'd like to remove it, don't worry - it's easy to do. 

Here's how to remove the manual lock:

1. Connect Ploom X Advanced to power.

2. Open and close its cover, then press and hold the button until it vibrates.

3. The light will flash for 20 seconds - don't touch it while the light is flashing.

4. After 20 seconds, it'll vibrate and the light will flash twice.

5. All done - you've removed the manual lock.

To find out more about how to lock and unlock Ploom X Advanced, watch our video.