How can we help you?
When will I need to verify my age?
We’ll need to verify your age before you can place an order on our website.
Once we've done this, your account will be fully set up and you won't need to verify your age next time you place an order.
To find out more about age verification, have a look at our other FAQ.
Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only. For more information, please visit our Terms of Use page.
Are you over 18 and a smoker or vaper?
To enter our website and discover more about Ploom, please confirm that you are over 18 and a smoker or vaper.
GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.