How can we help you?
If I receive a replacement Ploom X Advanced device, will my warranty reset?
No.
If you get a replacement Ploom X Advanced, it will inherit the warranty of the original device or 30 days from date of replacement, whichever is longer. Register your new Ploom X Advanced device to activate your warranty and enjoy a range of benefits.
Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only. For more information, please visit our Terms of Use page.
Are you over 18 and a smoker or vaper?
To enter our website and discover more about Ploom, please confirm that you are over 18 and a smoker or vaper.
GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.