How can we help you?
I've changed my mind. How do I cancel my order?
Option 1: Please contact our Ploom Care Team if you wish to cancel your order.
Phone: #7246-8584
Email: [email protected]
or
Live Chat: Click on the Live Chat icon in the bottom right corner of the screen
You may also get in touch via our contact form.
Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only. For more information, please visit our Terms of Use page.
Are you over 18 and a smoker or vaper?
To enter our website and discover more about Ploom, please confirm that you are over 18 and a smoker or vaper.
GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.