How can we help you?
Where can I find my Ploom X Advanced registration code?
If you're looking for your Ploom X Advanced registration code, it's easy to find it.
Have a look at the leaflet in your Ploom X Advanced box. You'll be able to see a QR code. Scan the QR code with your phone, and follow the instructions to register your Ploom X Advanced online. Can't find your leaflet? Call our Ploom Care Team at #72468584, who will be happy to help.
To find out more about how to register, watch our video.
Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only. For more information, please visit our Terms of Use page.
Are you over 18 and a smoker or vaper?
To enter our website and discover more about Ploom, please confirm that you are over 18 and a smoker or vaper.
GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.