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Terms & Conditions

[21 October 2024]

Terms & Conditions of Use

This digital platform (Platform) is operated by or on behalf of JT International (Philippines) Inc. ("JTI"), a corporation based in the Philippines intended for adult smokers, aged 18 years old and above residing in the Philippines, who voluntarily registered in the Platform, and provided a valid government-issued identification to establish their age. In the course of registering in the Platform, you will have been asked to read and agree to these Terms and Conditions. Therefore, by registration, you confirm to have read, be bound, and abide by, these Terms and Conditions.

 

Platform Members/Users

The Platform is intended for verified adult smokers at least 18 years of age and above residing in the Philippines who participated in face-to-face promotions in Points-of-Sale and/or voluntarily registered in the Platform and/or provided a valid government-issued identification to establish their age. Access to the Platform is strictly personal to the member and must not be shared with anyone else.

 

Use of the Platform and its Contents

The Platform and all its contents (including but not limited to messages posted in the Platform, if any, software, files, graphics, data, images and other contents) ("Content") are the exclusive property of JTI, its affiliates, and/or its licensors and are protected by the intellectual property laws of the Philippines and other countries. The Platform and its Content are provided solely for your personal use. Any other use of the Platform and its Content, including but not limited to:

 

  • using the Platform and its Content for business, or any commercial purposes, whether directly or indirectly;
  • distributing, sharing, copying, reproducing or publishing the Content, in whatever form (including but not limited to print, digital, or other mediums that may be developed in the future), or
  • modifying, distributing, transmitting, performing, broadcasting, reproducing, publishing licensing, or reverse engineering parts or all of the Platform and its Content, without the prior written permission of JTI, is expressly prohibited.

JTI reserves the right to unilaterally deny access to any member of the Platform should there be unauthorized, fraudulent, and/or abusive use of the Platform and its Content, in addition to subjecting the member to prosecution in the appropriate bodies or courts, as may be allowed by law and equity. Any determination in this respect rests on the sole discretion of JTI, which is final and unappealable.

 

Without limiting the right of JTI to reject or remove any comment or message posted in the Platform (to the extent that this functionality has been made available), any comment or message you post or any submission you make (after registration and successful verification of your account in the Platform) must not:

 

  • refer to or contain an image of a cigarette or the use of a cigarette;
  • refer to or contain alcoholic products, or products prohibited by law (i.e., illegal drugs, etc.);
  • refer to or contain a minor or a person who appears a minor (i.e., a person less than eighteen (18) years old);
  • refer to or contain an endorsement of JTI’s product by a celebrity, whether express or implied;
  • refer to or contain a cartoon;
  • refer to or contain humans or animals with comically exaggerated features;
  • refer to or contain material that attributes human or unnatural characteristics to animals, plants, or other objects;
  • contain swear words, abusive language, or other language likely to offend;
  • be racist, sexist, sexually explicit, abusive, or otherwise objectionable;
  • be derogatory to other users or other brands (JTI and competing brands);
  • break the law, or condone or encourage unlawful activity
  • be shared in any manner outside the Platform, through social media and other means of similar import that are accessible to the general public and without any measures taken to limit exposure to existing adult smokers; or
  • be otherwise unlawful, inappropriate, or objectionable in any manner.

Tobacco and novel tobacco products carry risks to health. These risks distinguish tobacco from most consumer goods and they place upon the industry a real responsibility. It is a responsibility for which JTI expects to be held accountable, together with governments and the rest of society. More information on JTI’s core principles is available at Our Core Six Principles

 

To the extent this functionality is available, you acknowledge that you are solely responsible for any information, data, personal views or beliefs, or any material whatsoever that you share in the Platform, including the accuracy, legality, reliability and appropriateness of all such information, data, personal views or material. You acknowledge that JTI cannot guarantee the accuracy, integrity or quality of your messages posted in the Platform and that JTI cannot be held liable for their contents. You also acknowledge that you bear all risk associated with your use of the Platform and should not rely on messages in making (or refraining from making) any specific investment or other decisions.

 

Account Termination

JTI reserves the right to terminate your account immediately if we determine that you have seriously or repeatedly breached our Terms and Conditions, including in particular any of the following:

 

  • Allowing or authorizing a third party to access your account for whatever reason. For avoidance of doubt, this includes sharing or giving another person or entity your username and password;
  • Fraudulent use of the account;
  • Improper use of the account;
  • Creating multiple or duplicate accounts
  • Members/Users are responsible to safeguard their account details and JTI will not entertain any account recovery for terminated accounts.

 

As a result of termination, you will lose your account and all data, information, and rewards associated herewith, including earned coins, points, tickets, and/or vouchers. You will also be prohibited from creating and/or accessing your accounts in all JTI platforms.

 

The Company is under no obligation to compensate you for any such loss.

 

Data Privacy

We, at JTI, value your privacy. By registration in the Platform, you are made to expressly agree to our Privacy Policy. A copy of our Privacy Policy is available at Privacy Policy, or through the appropriate tab in the page.

 

Communication

In order to properly communicate with you, JTI may send you messages for various reasons, including but not limited to updates, product information, promotions, advertisement, reminders, verification/confirmation requests, etc. By registration and participation in this Platform, you are hereby confirming your consent to receive such messages from JTI and/or through this Platform. Communications to you may be in various forms such as SMS, email, phone calls, and other channels.

 

Disclaimer

Your use of the Platform is at your sole risk. JTI disclaims all warranties, express or implied, including but not limited to the implied warranties that the Platform and its Content are non-infringing, accurate and appropriate; that access to the Platform will be uninterrupted and error-free; or that the Platform will be secure. You will be solely responsible for any damage to your device that results from the use of the Platform, and assume the entire cost of service, repair, or replacement thereof.

 

Limitation of Liability

To the fullest extent permitted under applicable law, you understand and agree that neither JTI nor any of its respective affiliates, or third party service providers shall be liable for any direct, indirect, incidental, special, exemplary, consequential, punitive or any other damages relating to or resulting from your use or inability to use the Platform or from any actions we take or fail to take as a result of your communication with us. These include damages for errors, omissions, inaccuracies, interruptions, defects, delays, loss of data, unauthorized access to and alteration of your transmissions and data, and other tangible and intangible losses.

 

Indemnification

You agree to indemnify, defend, and hold harmless JTI and any of its affiliates or subsidiaries, and its officers, directors, employees, agents, licensors and suppliers from and against all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising out of or resulting from any violation of these Terms and Conditions (including but not limited to negligent or wrongful conduct) by you or any other person accessing the Platform using your unique registration credentials.

 

Jurisdiction and Governing Law

These Terms and Conditions and Your use of the Platform shall be governed by the laws of the Republic of the Philippines, and you irrevocably consent to the exclusive jurisdiction of the courts located in Taguig City, for any action to enforce these Terms and Conditions. The Platform’s functionality has been designed to comply with Philippine law.

 

Amendments and Last Update

JTI reserves the right to modify these Terms and Conditions by posting them in this Platform. It is your responsibility to periodically check for any changes we make. You are deemed to have been notified of and expressly accepted the changes to our Terms and Conditions by continued membership in and use of our Platform, and through your participation in JTI’s programs.

 

These Terms and Conditions of Use were last updated on October 2024.

 

Contact Us

For any questions You may have about these Terms and Conditions, you can contact [email protected].

Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only. For more information, please visit our Terms of Use page.

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To enter our website and discover more about Ploom, please confirm that you are over 18 and a smoker or vaper. 

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GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.