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What is covered in my warranty?
The following are not covered by the warranty:
1. Defect caused by mishandling (blunt force, dent, broken outer shell, dropped, contact with fire or water)
2. Damage or malfunction caused by using Ploom X Advanced with non-compatible sticks and accessories
3. Damage caused by an attempt to open, repair, or modify the device by a non-authroized service provider
4. Cosmetic damage, such as scratches, dents, etc.
5. Damage or malfunction caused by improper use of the device as described in the Ploom user guide
Are you over 18 and a smoker or vaper?
To enter our website and discover more about Ploom, please confirm that you are over 18 and a smoker or vaper.
GOVERNMENT WARNING: THIS PRODUCT IS HARMFUL AND CONTAINS NICOTINE WHICH IS A HIGHLY ADDICTIVE SUBSTANCE. THIS IS FOR USE ONLY BY ADULTS AND IS NOT RECOMMENDED FOR USE BY NONSMOKERS.